The Future of Technology in the Hospitality Industry

Hospitality professionals are constantly told that they need to keep up with emerging technologies. However, many of the opportunities for learning at conferences revolve around really basic information that many of us already know – social media is important, tablets are nifty, and apps are a cool way to engage with attendees. We attended a… Read More The Future of Technology in the Hospitality Industry

Understanding Your Signature on the Dotted Line…What Do You Really Know?

The title on my business card says “Conference Sales Manager.”  However, I see myself more as an Account Representative and/or Account Manager.  My primary business objective is to sell, but in order to make my job easier, I rely on repeat business.  Therefore, the better those group contracts are managed or serviced, the better the… Read More Understanding Your Signature on the Dotted Line…What Do You Really Know?